Our services

AI and IT services for South Florida businesses

Everything you need to work smarter, stay secure and keep growing — with one bilingual partner.

AI solutions

AI that saves time from day one

AI agents

AI agents that answer calls, chats and emails in your business voice — with a human always in control.

  • Customer support 24/7, in English and Spanish
  • Appointment booking and lead qualification
  • Answers to frequently asked questions
  • Handoff to a person whenever needed
  • Conversation monitoring and continuous improvement

Automation

We automate repetitive work — reminders, follow-ups and handoffs — so your team gets time back.

  • Automation of repetitive manual tasks
  • Client reminders and follow-ups
  • Workflows that capture and route new leads
  • Data sync between your applications
  • Team notifications and approval steps

Custom software & CRM

We design a CRM around how you actually work: clients, appointments, follow-ups and reports in one place.

  • Client and contact management in one place
  • Appointment calendar and opportunity follow-up
  • Custom workflows for your process
  • Reports and dashboards to track performance
  • Integration with the tools you already use

AI consulting & training

A practical plan to adopt AI safely: where it pays off, which tools to use and how to train your team.

  • Assessment of processes that can be automated
  • Tool selection, including Microsoft Copilot
  • Safe-use policies for AI in your business
  • BAA-covered tools when patient data is involved
  • Hands-on training in English or Spanish

Managed IT & infrastructure

The technology foundation your business runs on

IT support & maintenance

  • Remote and on-site help desk
  • Proactive monitoring 24/7
  • Preventive maintenance and updates
  • 2-hour response time depending on your plan

Cybersecurity & HIPAA safeguards

  • Firewalls and endpoint protection
  • Security risk assessments
  • Encryption and secure email
  • Security awareness training

Networks & WiFi

  • Cat6 structured cabling
  • Enterprise UniFi / Ubiquiti WiFi
  • Switches, firewalls and VPN
  • Guest networks separated from your data

Microsoft 365 & SSO

  • Email and Teams setup and migration
  • Single sign-on (SSO) and multi-factor authentication
  • User onboarding and offboarding
  • Backups for Microsoft 365

VoIP phones

  • Business phone lines and numbers
  • Auto-attendant and call routing
  • Desk phones and mobile apps
  • Digital fax-to-email

Servers & hardware

  • Servers and network storage
  • Workstations, laptops and printers
  • Racks, UPS and cabling
  • Installation and lifecycle maintenance

Cameras & access control

  • HD security cameras with NVR recording
  • Remote viewing from your phone
  • Door access controllers and proximity cards
  • Installation and support

Web design

  • Fast, mobile-friendly websites
  • Bilingual content (English / Spanish)
  • Local SEO and Google Business Profile
  • Hosting, security and maintenance

Brands we work with

We install, configure and support equipment and software from the industry’s leading manufacturers.

  • Microsoft
  • Ubiquiti
  • Lenovo
  • Apple
  • Intel
  • TP-Link
  • Netgear
  • StarTech

Brand names are trademarks of their respective owners and are used only to identify the products we work with.

Ready to put AI to work in your business?

Tell us what you need and we will prepare a proposal tailored to your business. Every quote is free.

(786) 232-9282 support@meditmiami.com