AI that works for your business. IT you can count on.
We build AI agents and custom software that take repetitive work off your team — and keep your network, devices and data secure with bilingual, 24/7 support across South Florida.
- 2-hour response*
- Security first, for medical offices
- English & Spanish
*Depending on your service plan.
One partner for AI, IT and security
Choose what you need today. We grow with you from there.
AI solutions
From answering calls to updating your CRM, we design AI that fits the way your team already works — with a person always in control.
Managed IT & security
We act as your IT department: we prevent problems, keep systems up to date and respond fast when you need help.
Medical practices
Clinics and medical offices have extra responsibilities. We help you put the HIPAA Security Rule’s technical safeguards in place so you can focus on your patients.
- Security risk assessments and remediation plans
- Encryption, secure email and access controls
- Backups and disaster recovery
- Policies, documentation and staff training
HIPAA compliance is the responsibility of each covered entity. We support your compliance program; we do not certify compliance.
MediOnline 24/7Hi! Can I book an appointment for next Tuesday?
Of course! I have 9:30 a.m. or 2:00 p.m. available. Which one works best for you?
2:00 p.m., please.
Done! You’ll get a confirmation and a reminder the day before.
Meet Medi, our AI assistant
Medi answers questions about our services and helps you book a consultation, day or night, in English or Spanish. It is the same kind of assistant we build for our clients.
- Answers in seconds, any time
- Hands off to a person whenever needed
- Never asks for health information
Secure, responsible AI and IT you can trust
We are a local, bilingual team with 15 years of experience. Every project starts with security and privacy — especially when healthcare data is involved.
- Remote and on-site support across South Florida
- Microsoft 365 Certified and Ubiquiti UEWA certified technicians
- AI tools with a Business Associate Agreement (BAA) when patient data is involved
- A human stays in the loop for important decisions
- Clear proposals, no long-term lock-in
How we work
Read the transcript (47 seconds)
- Your practice runs on its computers. One bad click can stop your whole day.
- Hi, I’m Medi. Here’s how Med IT Miami protects your practice, in four steps.
- Step one: we check your computers, network, accounts and backups, and give you a clear plan.
- Step two: we lock it down, with two-step sign-in, encrypted laptops and phones, and protection on every device.
- Step three: backups that really restore. Three copies, two places, one off-site, and we test them.
- Step four: real people, 24/7, with a two-hour response, in English and Spanish, depending on your plan.
- Protect your practice. Book a free call at meditmiami.com.
Free consultation
We listen to how your business runs and where time is being lost.
Clear proposal
A tailored plan and quote — no surprises, no long-term lock-in.
Implementation
We set everything up and train your team, in English or Spanish.
Ongoing support
24/7 support depending on your plan, and continuous improvement.
Brands we work with
We install, configure and support equipment and software from the industry’s leading manufacturers.
- Microsoft
- Ubiquiti
- Lenovo
- Apple
- Intel
- TP-Link
- Netgear
- StarTech
Brand names are trademarks of their respective owners and are used only to identify the products we work with.
Ready to put AI to work in your business?
Tell us what you need and we will prepare a proposal tailored to your business. Every quote is free.