Healthcare IT
IT and cybersecurity for medical practices in Miami
Reliable technology, protected data and a bilingual team that understands how a medical office works — so you can focus on your patients.
Sound familiar?
Common IT problems in medical offices
- Computers or the network fail in the middle of a busy day
- Shared passwords at the front desk and no multi-factor authentication
- Nobody is sure the backups would actually restore
- Phishing emails that look like they come from insurers or suppliers
- The phone rings non-stop with the same questions and appointment requests
Check your practice in 10 minutes
Our free 10-point checklist shows the most common security gaps in a small practice.
How we protect your practice, in 4 steps
Read the transcript (47 seconds)
- Your practice runs on its computers. One bad click can stop your whole day.
- Hi, I’m Medi. Here’s how Med IT Miami protects your practice, in four steps.
- Step one: we check your computers, network, accounts and backups, and give you a clear plan.
- Step two: we lock it down, with two-step sign-in, encrypted laptops and phones, and protection on every device.
- Step three: backups that really restore. Three copies, two places, one off-site, and we test them.
- Step four: real people, 24/7, with a two-hour response, in English and Spanish, depending on your plan.
- Protect your practice. Book a free call at meditmiami.com.
What we do
Everything your practice’s technology needs, with one bilingual partner
IT support for your office
- Remote and on-site help desk across South Florida
- Proactive monitoring and updates of every workstation
- Support for the computers, printers and scanners your EHR and practice software run on
HIPAA Security Rule technical safeguards
- Security risk assessments and remediation plans
- Multi-factor authentication, access controls and encryption
- Endpoint protection and staff phishing training
Backups and business continuity
- 3-2-1 backups with regular restore tests
- A written plan for outages and security incidents
- Fast recovery when something fails
Networks, phones and fax
- Secure office network with a separate guest WiFi
- VoIP phones with call routing
- Fax-to-email
AI for the front desk
- AI agents that answer calls and book appointments, 24/7 in English and Spanish
- When patient data is involved, only AI tools whose provider signs a Business Associate Agreement (BAA)
- A person always stays in control
Microsoft 365 and secure email
- Email, Teams and file sharing set up securely
- Single sign-on and account management
- Access removed the same day someone leaves
HIPAA compliance is the responsibility of each covered entity. We support your compliance program; we do not certify compliance.
Questions
Frequently asked questions
Can you make my practice HIPAA compliant?
HIPAA compliance is the responsibility of each covered entity, and there is no official HIPAA certification. We help you implement the technical safeguards of the HIPAA Security Rule and support your compliance program.
How quickly do you respond?
We offer 24/7 support with a 2-hour response time, depending on your service plan.
Do you come to our office?
Yes. We provide on-site support across South Florida — Miami, Cutler Bay, Kendall, Pinecrest, Palmetto Bay, Homestead, Fort Lauderdale and Palm Beach — and remote support wherever you are.
Do you work with our current software?
We support the computers, network and accounts your practice software runs on, and coordinate with your software vendor when needed. We do not replace or modify your EHR.
Ready to put AI to work in your business?
Tell us what you need and we will prepare a proposal tailored to your business. Every quote is free.
